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BOOKING POLICIES

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Executive Style Transportation Policies

 

Transportation Services Policies
 

  • A 30% non-refundable deposit is required for any booking over $1,000, with the remaining balance due 48 hours before arrival.

    • Boats and yacht charters must be paid in full at the time of booking.

  • All transportation services ranging from $90 to $999 must be prepaid in full at the time of booking. The full amount will be charged to the credit card provided.

  • Cancellations & No-Shows:

    • No refunds for cancellations or flight changes made within 48 hours of the scheduled service date.

    • No refunds will be issued for no-shows.

  • Cancellation Notification:

    • Cancellations must be sent via email or WhatsApp to the contact details below:

  • Flight Schedule Changes:

    • It is the client's responsibility to inform us of any flight delays or schedule changes via email or WhatsAppat:

Tour Services Policies

  • Executive Style Transportation requires an advance booking deposit per tour, charged to the credit card upon confirmation.

  • The remaining balance will be charged in full or paid on the first tour date.

  • Cancellations & Refunds:

    • Cancellations must be made at least 7 business days before the scheduled tour.

    • No refunds will be provided for cancellations made within 7 business days of the tour.

    • Group Tours: All sales are final—no refunds.

    • All peak season reservations (January – 3rd week of August) must be prepaid in full and are non-refundable.

  • Tour Rescheduling:

    • Must be requested at least 36 hours in advance.

    • If rescheduling is requested within 36 hours, the full tour cost must be paid again.

  • Refund Policy for Cancellations:

    • Tours canceled at least 36 hours before the scheduled date will receive an 85% refund (minus a 5% credit card processing fee).

    • Cancellations made within 36 hours are non-refundable and any remaining balance will be charged.

    • If a tour is canceled by Executive Style Transportation due to unsafe weather conditions, it will be rescheduled.

    • If rescheduling is not possible due to weather, a 100% refund will be issued.

    • No refunds for late cancellations, unused portions of tour packages, or no-shows.

  • Cancellation Notification:

    • All cancellations must be sent via email or WhatsApp to the contact details below:

  • Group Booking (15+ People):

    • 15–30 days before the scheduled date: 100% of the total cost must be prepaid. If canceled within this timeframe, 50% is refundable.

    • 0–14 days before the scheduled date: No refunds will be issued.

Additional Policies

  • Airport Pick-Up:

    • Our representative will be waiting for you after you pass customs, holding a sign with your name.

    • We monitor flight arrivals and adjust our schedule accordingly.

  • Airport Drop-Off:

    • Passengers must arrive at the airport at least 2 hours before departure.

    • Consider travel time to ensure timely arrival.

  • Car Seats:

    • Infant car seats are available upon request and subject to availability.

  • Flight Departure Confirmation:

    • Clients are responsible for reconfirming their return flight departure times.

  • No Refund Policy:

    • Executive Style Transportation does not authorize refunds for late cancellations, unused services, or no-shows.

  • Children's Pricing:

    • Children over 6 years old pay full price.

    • Infants (under 6 years old) are free of charge.

    • For the following tours, all children (regardless of age) must pay full price:

      • City Tours

      • Island Tours

      • Luxury Island

      • John Watling’s Distillery Tour

      • Pig Beach Tour

      • Cave Tours in Nassau

      • Pompey Square Museum Tours

      • Pink Sand Beaches Tour

      • Fort Tours

      • Queen’s Staircase Tour

      • Clifton Heritage National Park Tours

For any inquiries or changes to your booking, please contact us at:
📧 Email: halldana@hotmail.com
📱 Call/WhatsApp: +1 (242) 422-5110

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